LGBTQ Commission Annual Work Plan 2015-16

Goal I:  To develop policy recommendations based on the identification and prioritization of the needs of the County’s sexual and gender minorities (SGM)

 

Objective A:  Develop a work plan and a tool to conduct a County-wide needs assessment

 

Action Steps for 2015-16

 

Responsible

 

Timeline

 

Indicator(s) of Progress

Step 1:

Review responses to statewide mental health survey

First Do No Harm: Reducing Disparities for LGBTQQ Populations in California

http://www.cdph.ca.gov/programs/Documents/LGBTQ_Population_Report.pdf

Jenny

Within 3 months

Report back on methods, key findings, lessons learned, questions that should have been asked but may have been missed

Step 2:

Review previous San Mateo County Rainbow LGBTQI needs assessment (2001) and Santa Clara County LGBTQI needs assessment

 

San Mateo County Rainbow Community Health Assessment 2001

http://smchealth.org/sites/default/files/docs/San%20Mateo%20County%20Rainbow%20Community%20Assessment%20Final%20Report.pdf

 

Status of LGBTQ Health: Santa Clara County 2013

http://www.sccgov.org/sites/sccphd/en-us/Partners/Data/Documents/LGBTQ%20Report%202012/LGBTQ_report_web.pdf

Lynn for SMCO assessment; Gabe for SCCO assessment

Within 3 months

Report back on methods, key findings, lessons learned, questions that should have been asked but may have been missed

Step 3:

Conduct a literature review of all reports relating to SGM disparities

Gabe supervising intern, Brian Kaplun

Within 6 months

Annotated literature review completed

Step 4:

Evaluate what we learn from literature review to identify gaps in knowledge

Full Commission in consultation with community collaborators (for example, Fenway Institute, UCSF, San Mateo County and Santa Clara County Departments of Public Health)

Within 9 months

Gaps identified

Step 5:

Inventory existing county data collection tools with the idea that we can leverage their use (include our own questions and demographic identifiers)

Honora and Jenny

Within 9 months

Email from Honora to department heads asking for existing tools, method used, and timing of use.  Also ask for same information from any county department contracted service providers

Step 6:

Identify collaborators (County departments, County contractors, schools, community based organizations, higher education community, business, faith-based community and others) to help develop the tools.

Honora and Gabe

Within 12 months

Letters to potential collaborators and collaborators identified by population served and environment

Step 7:

Develop tools for data collection with identified collaborators

Data Work Group Collaborators

Within 12 months

Tools are developed

Step 8:

Validate tools through community focus groups

Data Work Group

Spring 2016

Focus groups convened and tools validated.

Step 9:

Identify a timeline, with phases, to roll out the needs assessment.

Date Work Group

Spring 2016

Timeline developed with collaborators agreeing to timing for roll out

 

 

 

 

 

Objective B:  Analyze information from the needs assessment to determine recommended policies, based on priority SGM needs (policy framework, ongoing).

Action Steps for 2015-16

What Will Be Done?

 

Responsibilities

Who Will Do It?

 

Timeline

By When? (Day/Month)

Indicators of Progress

Step 1:

Develop a template with key actionable data points for policy areas.

Data Work Group

Within 9 months

Templates created by population and setting based on completion of objective A. steps 1-3

 

Step 2:

Identify and prioritize policy recommendations from disparities reports.

Data Work Group

Within 9 months

Policy recommendations drafted based on completion of objectives A. 1-3 and actionable data in templates

Step 3:

Align responses from needs assessment with policy recommendations.

Data Work Group

Pre-needs assessment/ Year 1

 

(Post- receipt of needs assessment/

Years 2-3)

Needs identified by population and setting aligned with recommendations

Step 4:

Develop Commission consensus around which policy recommendations are within the purview of the Board of Supervisors to consider and which might be outside of Board purview, but could be implemented with the support of the Board and the collaboration of other stakeholders and partners.

Data Work Group

Year 1 for pre-needs assessment policy recommendations

 

{Year 2 and 3 for post needs-assessment policy recommendations}

Policy recommendations identified by setting and population, by within and outside board purview, and prioritized by whether commission will champion and/or other stakeholder/partner will champion.

 

 

 

Objective C:  Develop assessment tools for monitoring, evaluation and quality improvement and a reporting mechanism to inform the Board of Supervisors and the public (dashboard)

Action Steps for 2015-16

What Will Be Done?

 

Responsibilities

Who Will Do It?

Timeline

By When?

Indicators of Progress

Step 1:

Identify minimum desired changes across environments that can be measured.

Data Work Group

Within one year pre- needs assessment and within three years post-needs assessment

Minimum changes identified by population and environment

Step 2: (Overlap with Goal IIA-4)

Identify existing and /or create new voluntary self-assessment tools for environments of everyday life (e.g. service providers, work and learning environments, recreation, and places of worship) and develop others (to assess LGBTQ welcoming environment).

Working Group with David Fetterman  - data specialist

Within one year

Baseline dashboards created

Step 3:

Select key indicators for desired outcomes.

Working Group

Within one year pre- needs assessment and within three years post-needs assessment

Key indicators identified pre needs assessment for dashboards

and post needs assessment for dashboards

Step 4:

Create reporting tools (dashboards) with relevant outcomes for different audiences, thematic content and community settings.

Working Group with SMC Open Data Staff

First year for first dashboards

Third year for post needs assessment dashboards.

Dashboards created

 

 

Goal II:  To ensure that the LGBTQ Commission is connecting with all segments of the community and developing strategic partnerships with community leaders and organizations.

 

 

Objective A: Develop a plan to increase the visibility of the Commission

 

Action Steps for 2015-16

 

Responsible

 

Timeline

 

Indicator(s) of Progress

Step 1:

Develop an outreach plan for 2015-16 with specific

 

approaches to increase the visibility of the Commission (e.g. social media, webpage, video stories, etc.).

Work group

6-9 months

Plan developed

 

 

 

 

Objective B:  Design and implement effective communication/marketing materials.

 

Action Steps for 2015-16

 

Responsible

 

Timeline

 

Indicator(s) of Progress

Step 1:

Develop content for public communications (talking points) to ensure consistent, positive messaging by the Commission (includes online, broadcast and print media.)

Work Group

3 months

Materials have been developed

Step 2: Develop a template for press releases and a press kit.

Work Group

3 months

Completion and use of template

Step 3:

Provide training and support for Commissioners to serve as “Ambassadors” to the community.

Work Group &

Commission Director

6 months

Completion of training materials, delivery of initial and periodic training

Step 4:

Establish collaborative relationship with County Media professionals, utilize existing contact lists to reach relevant media outlets (print, online, social, radio and television) and establish relationships with press contacts.

Work Group &

Commission Director

6 months & ongoing

Meetings with County media staff, successful media outreach efforts

Step 5:

Use established “awareness days” as platforms for outreach and engagement and opportunities for proclamations from the Board of Supervisors.

Work group

In process & ongoing

Completion of awareness day activities and proclamations

Step 6:

Establish a system for communicating with interested members of the public. (Listserv, Govdelivery, Constant Contact etc.)

Work Group & Commission Director

3 months

Implementation of system

Number of users

Number of notices sent

 

 

 

 

 

 

Goal III:  To become San Mateo County’s primary public resource for LGBTQ information.

 

 

Objective A:  Establish and maintain information on local LGBTQ resources and services.

 

Action Steps for 2015-16

 

Responsible

 

Timeline

 

Indicator(s) of Progress

Step 1:

Identify a potential list of resources and post on Commission website.

Commission  & Commission Director

In process & ongoing

Completion of initial posting and periodic updates

Step 2:

Identify additional LGBTQ resources to be added to the Community Information Project database.

Work group & Commission Director

6 months & ongoing

Completion of task and periodic updates

Step 3: 

Contact United Way’s 211 resource listing to update it for LGBTQ information.

Work group & Commission Director

6 months & ongoing

Completion of task and periodic updates

Step 4:

Identify gaps in the resource listings address them regularly.

Commission led by Work group

Ongoing

Completion task as needed

 

 

Objective B:  Identify potential allies and champions with whom the Commission will partner to address needs.

 

Action Steps for 2015-16

 

Responsible

 

Timeline

 

Indicator(s) of Progress

Step 1:

Document currently known potential allies and champions with contact information and brief description of potential assets/contributions

Work group

3 month - 6 months and ongoing

Completion of list of initially identified organizations

 

 

 

Objective C:  Promote awareness of available LGBTQ services. 

 

Action Steps for 2015-16

 

Responsible

 

Timeline

 

Indicator(s) of Progress

Step 1:

Commissioners will be aware of LGBTQ services and share information with their contacts and during outreach with the public.

Commissioners

Ongoing

Share outreach updates during commission meetings.

Step 2:

Commission will keep an updated resource list on the website and direct the public to the website through use of social media and email signatures.

Work group

Ongoing

Commissioners may add Commission website and Facebook link to their email signature

 

 

Goal IV:  To promote deeper understanding of the unique needs of San Mateo County’s LGBTQ communities through education and training.

 

 

Objective A:  Educate community leaders on LGBTQ needs

 

Action Steps for 2015-16

 

Responsible

 

Timeline

 

Indicator(s) of Progress

Step 1:

Identify current issues and trends of which the Board should be aware.

Commissioners

Ongoing

Commission has approved protocol for identifying issues and trends and determining if action should be taken

Step 2:

As appropriate, prepare Members Memos to the Board with the intent to develop insight on an LGBTQ issue.

Commissioners, Director and Exec Committee

At least two times in the 2015-16 year

Members Memos provided to Board at least twice during the program year

Step 3:

Identify other mechanisms for providing educational opportunities for community leaders (workshops, resource fairs, conferences).

Commissioners

Ongoing

Commission maintains an ongoing record of potential educational opportunities and reviews it quarterly

 

 

Objective B:  Facilitate the development of training offerings for County employees on LGBTQ issues.

 

Action Steps for 2015-16

 

Responsible

 

Timeline

 

Indicator(s) of Progress

Step 1:

Work with County Training and Development Manager to add LGBTQ specific trainings to County catalog.

Commission members and Director

December 2015

At least one LGBTQ specific training has been added to the County catalog

Step 2: 

Develop a list of potential training organizations/ resources by population and setting

Work Group

Ongoing based on population and setting

A working list of trainers. 

 

 

Goal V: To develop the Commission’s capacity to effectively achieve its goals.

 

 

Objective A:  Establish an infrastructure that promotes effective functioning.

 

Action Steps for 2015-16

 

Responsible

 

Timeline

 

Indicator(s) of Progress

Step 1:

Develop procedural rules

Executive committee

May 2015

Procedural rules adopted

Step 2: Develop a strategic plan with mission, vision and values statements along with strategic goals

 

Commission

April 2015

Strategic plan adopted

Step 3:

Develop a work plan with details for implementation of strategic goals.

Commission

June 2015

A work plan will be developed

Step 4:

Develop and maintain a commission website

 

Commission Director

October 2014 & ongoing

The website will be further developed and maintained

Step 5:

Maintain Facebook presence

Commission Director

June 2015

Facebook page regularly updated

Step 6:

Expand Facebook likes

Outreach committee

July 2015

A strategy for expanding Facebook likes will be adopted

Step 7:

Develop a new commissioner orientation process and materials

Executive Committee

July 2015

New member orientation materials and process will be established

Step 8:

Develop and implement an event management process

Executive Committee

July 2015

An event management process will be developed and implemented

Step 9:

Develop standing agenda items

Executive Committee

June 2015

Standing agenda items will be established

 

 

Objective B:  Implement training and continuing education that enables the Commission to achieve its mission.

 

Action Steps for 2015-16

 

Responsible

 

Timeline

 

Indicator(s) of Progress

Step 1:

Develop the Commission’s internal knowledge of the Board of Supervisor’s processes, LGBTQ current events, etc.

 

LGBTQ events brought in by all members.  Board processes to be learned through presentations from County staff arranged by Honora

Ongoing

Commission kept up to date on all current events and has a good working knowledge of the processes of the BOS.

Step 2:

Provide for Brown Act training for commissioners presented by County Counsel

County Counsel

October 2015 & ongoing

All commission members trained in Brown Act.

Step 3: 

Provide ethics training for commissioners to meet requirements of AB1234

Available to be take online

Completed /Ongoing as needed

All members trained in AB1234 (required every 2 years)

Step 4: 

Provide training for commissioners on County social media resources and working with the press

Honora to arrange presentation by Social Media Manager

Pending & then periodic.

All members familiar with available County social media resources and working with the press.

Step 5: 

Provide training for Commissioners on County's data portal

County Staff arranged by Honora

Fall 2015

All members familiar with County’s data portal

Step 6: 

Provide training for Commissioners on County legislative process

County Staff arranged by Honora

July/August 2015 & as new commissioner are appointed.

All members of the commission familiar with the County’s legislative process

Step 7: 

Provide training for commissioners on transgender issues

Outlet training and ITDOV panel.

March 3, 2015, March 30, 2015 & periodic.

All members able to address basic transgender issues or direct questions/concerns to proper sources

Step 8: 

Provide training for commissioners on elder LGBTQ

issues

Honora to arrange with Peninsula Family Service Senior Peer Mentoring Program, Open House

July/August 2015

All members able to address basic elder LGBTQ issues or direct questions/concerns to proper sources

Step 9: 

Provide training for Commissioners on needs of LGBTQ youth

Invitation to local GSA’s, BAYS, LGBTQ YouthSpace

September 2015

All members able to address basic youth LGBTQ issues or direct questions/concerns to proper sources

Step 10: 

Provide training for Commissioners on needs of LGBTQ immigrants

Honora to arrange presentation by National Center for Lesbian Rights Immigration Project

October/Nov 2015

All members able to address basic youth LGBTQ issues or direct questions/concerns to proper sources

Step 11: 

Provide opportunities for Commissioners to learn about other commissions that may have shared interests by

hearing presentations from the Commission on Aging, Commission on Disabilities, Commission on the Status of Women, Domestic Violence Council, Youth Commission, Veterans Commission (forthcoming), and others.

Honora to coordinate

Ongoing as agenda time available. 

All members familiar with other SMC commissions, the work that they do and the information they may have available.

Step 12: 

Arrange for speakers from LGBTQ serving organizations: GSA's, Outlet, PFLAG, Peninsula Family Service, CORA,

Honora to coordinate Invitations from the LGBTQ Commission through various member connections

Ongoing as time allows.  Commission to decide an order of which organizations they would like to hear from first

All members familiar with other local organizations, the work that they do and the information they may have available.

Step 13: 

Arrange for presentations by County Departments -- BHRS, Health System, Human Services Agency, Foster Care, Housing, Aging and Adult Services, Probation,

Sheriff's Office,

Honora to coordinate invitations from the LBGTQ Commission, Chairs or Director

Ongoing as time allows.  Commission to decide an order of which organizations they would like to hear from first

All members familiar with County organizations, the work that they do and the information they may have available.

Step 14: 

Develop a framework for inviting presenters and opening

a dialogue that advances the work group goals.

Co-Chairs/Vice Chair/Director with input from Commission

July 2015

A workable format for use in inviting other groups/commissions to interact with the LGBTQ commission.  To include information on what types of data (local vs national) the commission is hoping to gather as well as ways that the commission can help them more meaningful local data

 

 

Objective C:  Evaluate progress on goals and assess the Commission’s effectiveness on a regular basis

 

Action Steps for 2015-16

 

Responsible

 

Timeline

 

Indicator(s) of Progress

Step 1:

Develop a framework for coordination of all working groups that advances the commission's recommended policies across populations and settings.

Executive Committee

August 2015

Framework adopted by commission in September

Step 2:

Develop template for use by work groups to summarize activities and progress.

Executive Committee

August 2015

Template is developed and utilized

Step 2:

Develop self-evaluation tools (for workgroups and commission overall).

 

Executive Committee

August 2015

Tools drafted and adopted by commission in September

Step 3:

Conduct on-going self-evaluation using tool identified in step 2 (quarterly).

Committee Chairs

One month before quarterly meetings

Completed tools submitted to commission director quarterly

Step 4:

Establish a reporting procedure with regular commission agenda item focusing on evaluation results.

Commission Director

August 2015

Status report from committees given quarterly

Step 5:

Hold an annual commission retreat to evaluate progress, establish goals and engage in team building.

 

Commission Director with Executive Committee

January 2016

Initial retreat conducted

 

 

 

Objective D: Build credibility with the Board of Supervisors

 

Action Steps for 2015-16

 

Responsible

 

Timeline

 

Indicator(s) of Progress

Step 1:

Prepare policy memoranda and identify compelling speakers with personal stories to educate the BOS about the legal rights of LGBTQ persons, equity gaps, and human impact across settings in the County. (Coordinate with Goal I)

Executive Committee

At least twice a year

Policy memos submitted to BOS

Step 2:

Ask BOS to honor leaders and organizations in the County when they champion LGBTQ rights and close equity gaps.

Executive Committee

Annually

BOS recognition of events